Frequently Asked Questions

How long before I receive my Digitals?

This really depends of 'what' you are ordering.

"As Shot" Digital images are processed immediately so there is no waiting.

Edited Digital Images and Digital Packages take a little longer as these are all 'hand' edited to give you the best memory. Depending on how many are in your order, you could expect to receive your images within a couple of days to a couple of weeks. Orders placed following a Championship can take a little longer as there is usually a large volume of orders to process. We always process images from a Championship within 4 weeks - but aim to do our best to get them to you sooner. If you have an urgent order, you can always send a message and we will always do our best to meet your deadline.

What size can I print my Digitals?

"As Shot" Digitals ($10) are designed for social media and small prints up to 6x4".

Digital Images ($25) are full resolution images and will print well as 6x4's, 5x7's and 8x10's - and larger.

These are also hand edited so you are getting the best quality image for reproducing.

The image in the Gallery looks 'dark' so how do I know if it will look any good?

Sometimes the light is 'tricky' and we don't get the exposure correct in camera but this is all fixed in the editing process. Honestly, if we don't think the image you have selected is going to look fabulous after editing, or if we notice the focus isn't spot-on, we will try and find another option for you. Failing that, you will be offered a refund. There's no risk.

How will you crop my images?

Cropping is all designed to make your player stand out. Sometimes this means cropping so that the image is in a portrait orientation (upright), and sometimes the image looks better as a landscape. The focus is your player, so we crop away the part of the image that isn't important to the 'story'.

I want a poster, but I can't decide on which images are going to look best?

We're happy to help recommend the best combination for you and can even provide a couple of different poster options for you to look at before processing your order. We love creating wonderful memories and have years of experience putting together the best combinations. Just send us an email, or use the Contact Form at the bottom of the page including the poster/s you would like, all the image numbers you have and the games they are from. We will put together some suggestions and send you the proofs so you can visualise the possibilities!

We love creating posters! So don't hesitate to get in touch if you're struggling!


I like one of the posters on your site but I can't find it in the shopping cart.
or...
I saw a poster at an event but I
can't find it in the shopping cart.

Multi Image Posters are found under the PACKAGES tab in the Shopping Cart. You might find the poster there, however sometimes we can't include ALL the poster options in certain galleries. If you can't find what you are looking for, please use the contact form at the bottom of the page OR shoot us an email to annettesactionshots@gmail.com. If you've seen something you like, we can certainly create it for you!

I'd like to purchase a Poster for a Birthday that's coming up soon. Will I receive it in time?

We will certainly do our best! Urgent orders will incur a 'rush fee' if you require it within 7-10 days. Send us an email or use the Contact Form to let us know what poster you want, and when you need it by.

You can also simply place your order on-line but please send us an email so that we are aware of the time deadline for the gift.

Do I have to use a Credit Card to pay or do you have other options?

The online ordering system accepts Credit Card or Paypal transactions.

If you prefer not to purchase online, you can place your order direct with Annettes Actionshots and pay via Direct Bank Deposit.

Send us an email at annettesactionshots@gmail.com or use the Contact Form at the bottom of the page.

For large orders, payment plans can be arranged but the products will not be released until full payment is made.

Can you create a poster using digital images I purchased at another event, or images that I have taken myself?

If you own the images, we can happily put together a personalised poster for the event using your images. Simply get in contact.

Can I choose images from multiple galleries for a Digital Package or for a Poster?

Yes you can! Images for any of the Digital Packages can be selected from any Gallery on the Website that features your player. It doesn't matter if the galleries are from different events or even different years, you can build your Package (or poster) with images from anywhere on this site!

I didn't find the answer I was looking for, what do I do now?

Please send us a message and we'd be happy to answer your question.

Use the Contact Form and we will be in touch with a reply as quickly as we can.

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